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Frequently Asked Questions

If you don’t see your question here, please get ahold of our team in any number of ways – email, Facebook, Twitter, or our contact form.

How much does Eli Review cost and who pays for it?

Eli is paid for primarily by institutions or by students themselves. It can be adopted at the school level for both K-12 schools and colleges, in which case the school pays a varying amount based on usage. It can also be adopted by individual instructors at the college level, in which case students purchase individual subscriptions for $25 for 6 months.

See our pricing page for additional details, or see our bookstore page if you’re interested in selling subscription cards to students in a college bookstore.

How do I enroll my students?

Enrolling students in your Eli course is easy. Before enrolling them, there are a few basic requirements that must be met:

With these conditions are met, just go to your course roster to find your unique course code. Share this code with your students (via email, whiteboard, handouts, etc) and have them enter it on their dashboards – when they do this, they will automatically be enrolled in your course. Done!

Note – students can sign up for Eli and enroll in your course at no cost, but participating in courses requires an active Eli subscription. Subscriptions can be purchased individually or can be purchased in bulk by institutions (learn more).

What do I do when students have password issues?

There are several ways to support students who are struggling with password issues. The easiest is to use the password reset tool, which gives them two options for accessing their account – by entering either their username and answering the secret question they created when they signed up, or by entering their email address, which will send them an email and let them reset their password. If they can’t remember either their username or their password, you can use your course roster to find their usernames. If all else fails, you can email support@elireview.com and we’ll do everything we can to help.

What data does Eli keep and what does it do with it?

Eli’s functionality requires that student writing and review work be stored, but it’s how Eli uses that information that is key: we collect no sensitive student data, store no evaluative data like grades, and we don’t share any information with third parties. You can find detailed information in Eli’s privacy policy as well as the application’s terms of service.

What are Eli’s technical specifications?

Eli is a web-based platform, meaning that it does not require any support from institutional technical support to install or maintain. The only technical requirements are access to a web-enabled device (computers or tables) and a working Internet connection. For complete details about the technology and accessibility, please see our technical information page.

Eli Review Free Trial

Ready to make peer learning easier and more effective?

New instructors can try Eli Review free for two weeks - plenty of time to see how
peer learning can lead to better feedback, better learning, and better writers.

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We have a dedicated team of teachers who are eager to help with technical, pedagogical, pricing, or any other questions. Use the form below or reach us via email, Facebook, or Twitter.

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