Eli Review is designed to work in all modern web browsers. Internet Explorer, however, causes a specific problem when students submit their work by copying and pasting from Microsoft Word.
Problem: In a writing task, students may experience one or both problems:
Cause: Students copied their writing out of Microsoft Word and pasted that text into Internet Explorer using the right-click options.
Best Practice: After writers using any browser have submitted a writing task, they should click on Course Home and then click on the writing task again to confirm that the draft they submitted appears as expected.
Solution: Don’t use right-click options to paste from Microsoft Word into Eli using Internet Explorer. Use these other methods instead :
Related Issue: If reviewers were the first notice that a writer’s submission is blank, the writer cannot resubmit the writing task for review in Eli. The review is locked on the blank draft.
Reviewers should “Save Feedback” and notify their instructor. The instructor can remove the submission so that the writer can correct the blank file.
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