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Eli Review Learning Resources

About Microsoft Word and Internet Explorer

Eli Review is designed to work in all modern web browsers.  Internet Explorer, however,  causes a specific problem when students submit their work by copying and pasting from Microsoft Word.

Problem: In a writing task, students may experience one or both problems:

  1.  While trying to submit the task, Eli warns students that they didn’t submit any text, though they see their text on screen.
  2. After submitting, the writing task appears blank to others who try to view it. Reviewers are often the first to notice the blank writing task.

Cause: Students copied their writing out of Microsoft Word and pasted that text into Internet Explorer using the right-click options.

Best Practice: After writers using any browser have submitted a writing task, they should click on Course Home and then click on the writing task again to confirm that the draft they submitted appears as expected.

Solution: Don’t use right-click options to paste from Microsoft Word into Eli using Internet Explorer. Use these other methods instead :

  1.  Use the Edit -> Copy option in Word and the Edit -> Paste option in Internet Explorer.
  2. Use the shortcut keys for copy (Ctrl-C) and past (Ctrl-V) rather than the right-click options.
  3. Copy out of Word, paste into Notepad, and then Paste into Eli.
  4. Recommended: Use any other web browser (e.g. Chrome, Firefox, Safari)

Related Issue: If reviewers were the first notice that a writer’s submission is blank, the writer cannot resubmit the writing task for review in Eli. The review is locked on the blank draft.

Reviewers should “Save Feedback” and notify their instructor. The instructor can remove the submission so that the writer can correct the blank file.

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